I know that’s what the commercials all say, but everyone knows you can’t really trust commercials! The whole purpose of ads is to spin the pros about a products in order to make people think they need them, right?
Besides, who ever heard of an honest used car dealership? Aren’t those the types of salesmen that are made fun of in old movies?
That is seriously what I thought yesterday. While my sweet hubby scoured several sites looking for our next new-ish car, I avoided the whole situation. I’d done it before: find just the right car on some website, call to see if it’s still available, get the “they’re going fast” spiel, not find the chosen car at the business, and finally get a hard sell from some desperate salesman choosing his best guess at what I need from the leftovers on the lot. No thanks. I’ll just come along for the ride with my little e-reader and sign the papers.
Like I said, that was yesterday. Not being a static character, thankfully, I’m not only willing to change my mind, I’m happy to do it! Today marked my first, but surely not my last, experience with CARMAX of Plano. We found exactly what we wanted online and called the store nearest us to see if the “Free Transfer” promise would be honored. It was; even on a holiday! When the CARMAX representative, Paul, called to let us know the car had arrived in Plano, we went right out to see it and were driving the very car we had chosen within 10 minutes of our arrival. While we drove, the experts evaluated our trade in and gave us an incredibly fair deal. We didn’t have any haggling about the price, or bombardment over all the other things we should be buying with this car. Paul proved to be both engaging and extremely well-informed about the car itself and how it compared to others of its class. We knew we were getting straight answers! Even Stacy, the gal who helped us through all the signatures, had me so tickled. My sweet hubby groaned as we bonded over the paperwork table!
Did this experience erase the nightmares of past car shopping? No, but I know where to go, now, so that those nightmares can remain in the past!
So what is your most recent, positive, shopping experience?